News & Insights

What we have learned from the agencies we work with, written for the people who run them. Every number traces to an agency that counted it.

Case studies

Articles and points of view

September 2026 · Insight

How one state turned officer hours into 13 positions of capacity

A state with about 30 jobs it couldn't fill found 13 officers' worth of time and paid for statewide rollout without new money. Here's the math.

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September 2026 · Insight

What Visit Assist does, and what the officer still decides

Visit Assist records the visit and drafts the note. The officer edits it, approves it and decides what it means. Here's the line, item by item.

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September 2026 · Insight

The workload tax: where a probation officer's week actually goes

A county timed its own officers: 72.7% of the week on admin, 9.2 hours on data entry. The arithmetic, the ranges agencies measured, and what a director can do with the hours.

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September 2026 · Product news

Officers now get coaching after every visit, not a few files a quarter

RePath Intelligence evaluates every recorded visit. Officer Coach gives the officer feedback right after, and supervisors see where each officer needs to focus.

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February 2026 · Insight

Catching relapse before the failed test

A drug test only happens when an officer already has a reason. Impairment Risk flags likely impairment from normal use of the platform, and three in four high flags that get tested come back positive.

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February 2026 · Insight

How AI visit documentation gives officers their week back

Officers spend most of their week on paperwork. Visit Assist records the visit and writes the note, and the agencies that measured it counted the hours.

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January 2026 · Insight

Why more courts supervise from the phone instead of the ankle

Ankle monitors answer one question. The phone the person already carries answers the questions a supervision program is actually asking, at a cost the participant can afford: nothing.

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January 2026 · Insight

Five questions to ask before you choose supervision software

The questions that separate a tool that changes the agency from a tool the agency has to manage. Ask every vendor the same five, including us.

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March 2024, updated September 2026 · Insight

The direct and indirect costs of pretrial incarceration

Most people in local jails have not been convicted of anything. What that costs taxpayers, what it costs the people held, and what courts are doing about it.

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November 2023, rewritten September 2026 · Point of view

AI in community supervision: what it should do, and what it should never decide

AI is already in probation and parole. The question is which jobs it should take from officers and which it should never touch. Our answer, and how we built to it.

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September 19, 2023 · Press release

eHawk, Inc. selected for the global AWS GovTech Accelerator

eHawk was one of 13 companies selected for the inaugural AWS GovTech Accelerator, focused on justice and public safety.

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