Automated court date reminders and two-way messaging for supervision
Centralized Communications: one secure channel for every conversation. Automated court date and appointment reminders with a delivery record, plus text, call, video, and mass messaging. In a randomized trial, automated court reminders cut warrants for missed court dates by about 20%; we send more than 100,000 a year.
The Communication Problem
Scattered communication across phone, text, and email creates gaps. Important interactions fall through the cracks.
Scattered Channels
Phone, text, email with no unified record. Communication fragments across personal devices and platforms.
No Interaction Record
Critical conversations aren't documented or tracked. What was said? When? To whom? No one remembers.
Missed Check-ins
Reminders fall through gaps; participants miss appointments. Chasing people down wastes officer time.
No Secure Channel
Sensitive case communication happens over personal devices. Security and compliance risks mount.
How It Works
Connect
Participants are onboarded with a single secure channel. One number for texts, calls, and video.
Communicate
Officers reach participants through text, phone, or video. All from the RePath app. All logged automatically.
Track
Every interaction is recorded and time-stamped. Complete history at your fingertips.
Remind
Automated reminders for appointments, check-ins, and deadlines. Reduce no-shows without manual follow-up.
Ready to end phone tag and start real supervision?
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Every conversation with every participant, text, call, video, in one secure thread with a complete audit trail.
Capabilities
Secure Messaging
End-to-end encrypted text communication between officers and participants.
Video Check-ins
Face-to-face virtual visits when in-person isn't possible.
Automated Reminders
Court dates, office visits, and treatment appointments. Sent automatically.
Interaction Logging
Every call, text, and video is logged. No more relying on memory.
Bilingual Support
Communicate in English and Spanish.
CMS Integration
Interaction records sync to your case management system.
For Participants: Participants see one simple interface: secure messaging, court date reminders, appointment notifications, document sharing, and access to community resources. Officers see the full audit trail.
The Proof
When officers can reach participants through their preferred channel, engagement improves across the board.
What Officers Are Saying
"This is it. This is the next generation of supervision."
"Using chat has significantly cut down on the amount of voicemails and phone tag I deal with since we don't have work cell phones."
"I'm not very tech savvy, but it's very simple. If I can do it, anybody can do it."
"Failures to appear go down because of the reminders. 4 reminders."
Explore More RePath Tools
Where agencies use reminders and messaging
Questions about court date reminders
Do automated court date reminders reduce failures to appear?
Yes. A randomized trial in Santa Clara County found automated reminders cut warrants for missed court dates by about 20%. Preventing a missed date cost about $10, and a missed date cost the system about $2,850. The sources are on the State of Community Supervision page.
Is there a record that each reminder was delivered?
Yes. Every reminder is logged with its delivery record on the participant's file. That matters where the law asks for it: Illinois now requires at least two text reminders before every court date, with the content and delivery receipt kept.
Can an officer message a whole docket at once?
Yes. A Missouri prosecutor put it this way: "When it's mandatory for everyone to attend a meeting or hearing, we send out a blast to every participant, just as easy as sending one group text."
Do officers need a work cell phone?
No. Officers chat, call and video from RePath, and every conversation is logged. Participants use the RePath app on the phone they already have.
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Discover how one secure channel transforms officer-participant engagement.
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