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Unified Communication

Automated court date reminders and two-way messaging for supervision

Centralized Communications: one secure channel for every conversation. Automated court date and appointment reminders with a delivery record, plus text, call, video, and mass messaging. In a randomized trial, automated court reminders cut warrants for missed court dates by about 20%; we send more than 100,000 a year.

~30% fewer missed supervision appointments with text reminders, in a randomized trial
RePath Centralized Communications desktop showing conversation list with participant message threads, automated reminders, and complete interaction history

The Communication Problem

Scattered communication across phone, text, and email creates gaps. Important interactions fall through the cracks.

Scattered Channels

Phone, text, email with no unified record. Communication fragments across personal devices and platforms.

No Interaction Record

Critical conversations aren't documented or tracked. What was said? When? To whom? No one remembers.

Missed Check-ins

Reminders fall through gaps; participants miss appointments. Chasing people down wastes officer time.

No Secure Channel

Sensitive case communication happens over personal devices. Security and compliance risks mount.

How It Works

1

Connect

Participants are onboarded with a single secure channel. One number for texts, calls, and video.

2

Communicate

Officers reach participants through text, phone, or video. All from the RePath app. All logged automatically.

3

Track

Every interaction is recorded and time-stamped. Complete history at your fingertips.

4

Remind

Automated reminders for appointments, check-ins, and deadlines. Reduce no-shows without manual follow-up.

Ready to end phone tag and start real supervision?

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See It In Action

Every conversation with every participant, text, call, video, in one secure thread with a complete audit trail.

RePath Centralized Communications desktop showing conversation list with participant threads, automated reminders, and message history

Capabilities

Secure Messaging

End-to-end encrypted text communication between officers and participants.

Video Check-ins

Face-to-face virtual visits when in-person isn't possible.

Automated Reminders

Court dates, office visits, and treatment appointments. Sent automatically.

Interaction Logging

Every call, text, and video is logged. No more relying on memory.

Bilingual Support

Communicate in English and Spanish.

CMS Integration

Interaction records sync to your case management system.

For Participants: Participants see one simple interface: secure messaging, court date reminders, appointment notifications, document sharing, and access to community resources. Officers see the full audit trail.

The Proof

When officers can reach participants through their preferred channel, engagement improves across the board.

~30%
Fewer missed supervision appointments, randomized trial
100,000+
Court reminders sent a year
24/7
Communication Access
100%
Interactions Logged

What Officers Are Saying

"This is it. This is the next generation of supervision."

Juvenile officer Kansas judicial district

"Using chat has significantly cut down on the amount of voicemails and phone tag I deal with since we don't have work cell phones."

Adult intensive supervision officer Kansas community corrections

"I'm not very tech savvy, but it's very simple. If I can do it, anybody can do it."

Officer Kansas judicial district

"The ability to communicate directly and have everything logged has been a game changer for our team."

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Ready to reach every participant through one channel?

Discover how one secure channel transforms officer-participant engagement.

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