Unified Communication

Centralized Communications

One secure channel for every conversation. Text, call, video, and reminders in one place with a complete interaction record.

29% reduction in no-shows with automated reminders
RePath Centralized Communications desktop showing conversation list with participant message threads, automated reminders, and complete interaction history

The Communication Problem

Scattered communication across phone, text, and email creates gaps. Important interactions fall through the cracks.

Scattered Channels

Phone, text, email with no unified record. Communication fragments across personal devices and platforms.

No Interaction Record

Critical conversations aren't documented or tracked. What was said? When? To whom? No one remembers.

Missed Check-ins

Reminders fall through gaps; participants miss appointments. Chasing people down wastes officer time.

No Secure Channel

Sensitive case communication happens over personal devices. Security and compliance risks mount.

How It Works

1

Connect

Participants are onboarded with a single secure channel. One number for texts, calls, and video.

2

Communicate

Officers reach participants through text, phone, or video. All from the RePath app. All logged automatically.

3

Track

Every interaction is recorded and time-stamped. Complete history at your fingertips.

4

Remind

Automated reminders for appointments, check-ins, and deadlines. Reduce no-shows without manual follow-up.

Ready to end phone tag and start real supervision?

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See It In Action

Every conversation with every participant—text, call, video—in one secure thread with a complete audit trail.

RePath Centralized Communications desktop showing conversation list with participant threads, automated reminders, and message history

Capabilities

Secure Messaging

End-to-end encrypted text communication between officers and participants.

Video Check-ins

Face-to-face virtual visits when in-person isn't possible.

Automated Reminders

Court dates, office visits, and treatment appointments. Sent automatically.

Interaction Logging

Every call, text, and video is logged. No more relying on memory.

Bilingual Support

Communicate in English and Spanish seamlessly.

CMS Integration

Interaction records sync to your case management system.

For Participants: Participants see one simple interface: secure messaging, court date reminders, appointment notifications, document sharing, and access to community resources. Officers see the full audit trail.

The Proof

When officers can reach participants through their preferred channel, engagement improves across the board.

29%
Reduction in No-Shows
300+
Agencies Connected
24/7
Communication Access
100%
Interactions Logged

What Officers Are Saying

"It's enhancing what I'm already doing and making it so much easier. This is it. This is the next generation of supervision."

Probation Officer KS 20th Juvenile Services

"The ability to communicate directly and have everything logged has been a game changer for our team."

Program Director MO 20th Judicial Circuit

"If I can do it, anyone can."

Explore More RePath Tools

Ready to reach every participant through one channel?

Discover how one secure channel transforms officer-participant engagement.

Book a Demo