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Probation & parole software that gives officers their week back

Adult probation and parole agencies carry full caseloads with positions they cannot fill. The time to cover those vacancies is sitting in your officers' admin work. Here is what changes when it comes back.

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8 to 10officer hours back per week, across our agencies
RePath Visit Assist showing a completed supervision visit summary for a probation officer

Your Challenges

Growing caseloads, shrinking budgets, and outdated tools. Officers are stuck reacting instead of preventing.

Documentation Burden

One corrections agency's own time study found 72.7% of officer time going to administrative and system work, and 18.7% to supervising people.

High Caseloads, No Prioritization

Every participant gets the same attention regardless of risk level.

Reactive Supervision

Violations are caught after the fact. By then, opportunities to intervene have passed.

Revocation Costs

One recidivism event costs the system about $41,450 (CSG Justice Center, 2023). Prevention is cheaper.

Caseload tracking for probation and parole

Every case on one screen, sorted by who needs attention today, without replacing the case management system you already run.

What RePath tracks on every case

Check-ins with a photo and location. Curfew and zone results. Appointments kept and missed. Messages sent and answered. Impairment Risk flags. Visit recordings and the summary that comes out of them. Each one lands on the person's record the moment it happens, so an officer with 80 or 120 cases opens the morning knowing who has gone quiet, who moved, and who has a hearing this week.

It works alongside the case management system you already have

RePath is not a case management system and does not try to be one. Your CMS stays the system of record. RePath runs the supervision between contacts and hands the documentation back: most agencies copy the Visit Assist summary straight into the CMS, and where an agency has built a connection, case data lands in RePath on its own. One state department has it arriving within about five minutes.

What it changes for the officer and the supervisor

Across our agencies, officers get 8 to 10 hours a week back, most of it from documentation and phone tag. A supervisor in a Louisiana probation and parole district, on a caseload with residence rules: they may have known people were not where they were supposed to be, but had no way to prove it. Now they can. Supervisors see the same caseload view, so the check-in on a struggling officer is a conversation about cases, not a file audit.

RePath IQ caseload view showing which probation participants need attention today

How probation and parole agencies use RePath

Adult probation and parole agencies do not buy RePath to watch people. They buy it because they carry full caseloads with positions they cannot fill. Here are the eight jobs that get easier.

The time to cover your vacancies is sitting in your officers' admin work

A state department of corrections had about 30 open positions it could not hire into. It piloted RePath, measured the officer hours that came back, and projected it statewide: about 24,000 officer hours a year, about 13 positions of capacity. It did not find new money. It funded a three-year statewide contract out of positions it could not fill. Across our agencies, officers get 8 to 10 hours a week back, which fits what one corrections agency found in a time study of its officers: 72.7% of their time on administrative and system work, 18.7% actually supervising people. A supervisor in that state pilot, one week in: for the first time in a long time, she had all her chronos entered by the end of the day. Read the case study.

Visit Assist summary of a supervision visit, the note written from the recording

You already know who isn't where they should be. Now you can prove it

A supervisor in a Louisiana probation and parole district, on a caseload with residence rules: "We may have known they weren't where they were supposed to be, but there was no way to prove it. Now we can." Several people turned out not to be living at their registered addresses, and the assistant director says they supervise that caseload "100 times better than we would have without RePath." In one Kansas district, a location record put a participant at an armed robbery scene when the doorbell footage was too blurry to hold up. The same function found a missing participant at a hospital after an overdose, so family could be there. How location works on the phone.

RePath location history for a participant, time-stamped check-ins on a map

Ankle monitors you can't afford, and don't always need

A Kansas drug court coordinator: "RePath finally let me figure out what's going on with this guy. We can't afford any more ankle monitors." A rural Ohio chief probation officer put it in dollars: every lost monitor cost his county about $2,500 it never recovered from court costs, and in the whole program they have lost one rental phone. A Tennessee agency dropped a free competitor because nobody wanted to open it. RePath vs ankle monitors, side by side.

RePath participant app home screen on a phone

Your officers don't have work cell phones, and phone tag eats the day

An adult intensive supervision officer in Kansas: "Using chat has significantly cut down on the amount of voicemails and phone tag I deal with since we don't have work cell phones." Before a holiday weekend, one Louisiana agent sent one travel-permit announcement to her caseload and figures it replaced about 50 phone calls. A randomized trial in a community corrections agency found text reminders cut missed supervision appointments by about 30%. One channel for every conversation.

RePath Centralized Communications: officer chat and message threads on the web

Supervision travels with the person, so the job doesn't cost them the job

A Kansas officer had a participant move to Wichita without permission before the transfer paperwork was in. Video meetings got the assessments and paperwork done, recordings saved. In a state corrections pilot, a truck driver checked in and shared location across state lines without coming off his routes. A Kansas director's version: someone acting up across the district on a Friday at noon, and nobody has to jump in the car and drive an hour and a half to make contact.

RePath Locate Now showing a participant's current location

Impairment risk finds what a scheduled test never would

A court services director in Alabama got her first possible-impairment alert the weekend after training. It was accurate: a participant whose medication had just changed, at home and in bed. They had a good talk and he went back to his doctor. Across every agency we work with, three in four high-risk flags that get tested come back positive. How Impairment Risk works.

RePath Impairment Risk dashboard with participant risk levels

The people who run the agency can finally see practice quality instead of contact counts

A state deputy secretary of corrections, on seeing the Intelligence dashboard: supervisors have to audit one file per officer per month, and this will let them focus on coaching instead of bean counting. And: "I have to get this for parole." A twenty-year Kansas community corrections officer said the coaching opens your eyes to different ways to have a conversation with your client. RePath Intelligence for agency leaders.

RePath Intelligence officer and district practice quality matrix

And officers actually use it

In the state pilot, participation was voluntary and 70% of people under supervision chose to put it on their own phone. Afterward 86% of officers surveyed said go statewide. When the largest office went live, enrollment went from 37% to 76% in two weeks, helped by an officer who pulled the paper report forms out of the lobby. And an assistant director at a state probation and parole department, after a career of vendors: "My whole career, nothing's ever worked the way the company says it will. It has with RePath."

RePath IQ caseload view showing who needs attention today

A Day with RePath

Morning: Plan Your Day

Open your RePath dashboard. See your full caseload at a glance. Risk indicators flag two participants who need attention today. Your visit schedule is already optimized.

Tools: RePath IQ
In the Field: Document in Real Time

Conduct your visit. Record the conversation hands-free. By the time you're back in your car, the AI summary is ready for review. No backlog. No typing.

Tools: Visit Assist
Afternoon: Monitor and Intervene

An Impairment Risk alert flags a participant showing concerning patterns. You review the data and schedule an early check-in. You catch it before it becomes a violation.

Tools: Impairment Risk, Centralized Communications
End of Day: Report with Confidence

Your case notes are complete. Every visit documented. Every interaction logged. You leave on time.

Tools: Visit Assist, RePath IQ

See how RePath transforms probation supervision

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The Platform Behind It

Visit Assist turns every officer contact into a complete, court-ready report, automatically.

Visit Assist desktop showing AI-generated summary report with full transcript and upcoming appointments

Results from agencies like yours

8 to 10 hrs
back per officer per week, across our agencies
90%
less time on visit documentation with Visit Assist
965 hrs
back on 200 supervision slots in one Louisiana district, plus about $20,000 in monitor cost avoided
131+ hrs
returned in 90 days in one Kansas district, from the platform's own activity counts
10.8 hrs
saved per officer per week in a statewide agency pilot of about 1,000 people
$41,450
what one recidivism event costs the system (CSG Justice Center, 2023). Prevention is cheaper.
$100K to $15K
one Indiana county's supervision technology spend, before and after
$4M+
annual savings, staff cost equivalent, across RePath agencies

In the same Louisiana district, an officer who could not find a participant at his reported address after three or four tries confronted him with location data. He has been at that address every day since. No arrest, no revocation. Across nine states, named adult supervision customers sit in two statewide corrections agencies and more than fifteen county and district departments.

What probation and parole officers say

"My whole career, nothing's ever worked the way the company says it will. It has with RePath. It's just shocking."

Assistant directorState probation and parole department

"We may have known they weren't where they were supposed to be, but there was no way to prove it. Now we can."

SupervisorLouisiana probation and parole district

"Using chat has significantly cut down on the amount of voicemails and phone tag I deal with since we don't have work cell phones."

Adult intensive supervision officerKansas community corrections

"It allows me to focus on the individual with whom I am meeting. By the time I walk the person out and come back to my office, my notes are done and waiting for me to post."

Probation Officer Kansas judicial district

"The drastic difference in my workload has been incredible."

Program Director Missouri judicial circuit

"I have more time to be more patient, more kind with people."

Tools that power probation and parole supervision

Visit Assist

For documentation

Record the visit, get the note. 30 to 45 minutes becomes about five.

GPS / Location Services

For proof

Time-stamped location, zones, and who was with whom.

Impairment Risk

For catching relapse early

Three in four high flags that get tested come back positive.

RePath Intelligence

For leadership

Practice quality across every recorded contact.

RePath IQ

For caseload visibility

See who needs attention and what action to take.

Centralized Communications

For engagement

One channel for every conversation.

Questions we get from probation & parole agencies

Is RePath probation caseload tracking software or a case management system?

Caseload tracking and supervision, not case management. RePath tracks check-ins, location, appointments, messages, impairment risk, and visit documentation for every person on a caseload, and works alongside the case management system your agency already runs. The CMS stays the system of record.

Does RePath replace an ankle monitor for adult supervision?

For most caseloads, yes. Agencies use RePath instead of hardware for the majority of people and reserve a worn device for the few cases where a court has ordered one. RePath adds check-ins, reminders, messaging, visit documentation, and impairment risk, which a monitor does not have.

How does it connect to our case management system?

Your CMS stays the system of record. Most agencies copy the Visit Assist summary into it today. Where an agency has built a connection, case data flows in automatically; one state department has case data landing in RePath within five minutes. We will tell you which applies to your system before you sign.

What if an officer's caseload has people without smartphones?

Agencies run email-only reporting for anyone without a smartphone, so nobody is excluded. A state department of corrections was the first RePath agency to run it statewide.

Cover the positions you can't fill

A 20-minute officer-hours call. Bring your officer count and your vacancy count, and we will show you what comes back. All the benefits of modern supervision for 1/100th the cost of incarceration.

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Also serving:

Pretrial Treatment Courts Juvenile Community Corrections DOC
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