Statewide supervision software for departments of corrections

A state probation and parole division carries thousands of people, dozens of offices, and positions it cannot fill. RePath runs state supervision on the phone people already carry: the same record in every office, documentation the state can audit, and officer hours that come back at a scale the legislature can count.

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~24,000 officer hours a year one state corrections department projected from its pilot
RePath IQ dashboard showing supervision intelligence and analytics for department of corrections

Your Challenges

A state agency's problems are the county's problems at scale: vacancies by the dozen, documentation that has to hold up to audit in every office, and a monitor budget that decides who gets supervised.

Dozens of Positions You Cannot Fill

One state department had about 30 open officer positions it could not hire into. The work did not go away; it landed on the officers who stayed.

Documentation Quality Varies by Office

Before one state's pilot, one in five officers were not confident in the accuracy of their own case notes. The audit finds it before you do.

The Hardware Budget Sets the Caseload

Ankle monitors cost hundreds of dollars a month per person. The number the state can afford decides who gets location supervision at all.

Leadership Sees Contact Counts, Not Practice

Supervisors audit one file per officer per month. Nobody can see whether the visits are any good until something goes wrong.

How state corrections departments use RePath

A state does not buy RePath to watch people. It buys it because it has positions it cannot fill, offices it cannot standardize, and a legislature that wants the number. Here is what changes.

Vacancies become capacity, and the contract pays for itself out of salary lines

A state department of corrections had about 30 officer positions it could not fill. It piloted RePath across three offices, measured 765 officer hours returned in 15 weeks, and projected it statewide: about 24,000 officer hours a year, about 13 positions of capacity. It did not find new money. It funded a three-year statewide contract from positions it already could not fill. Read the case study.

RePath Visit Assist summary, where most of the returned officer hours come from

A pilot the legislature can use

Another state department ran a 1,000-person pilot across all three of its regions and measured 10.8 hours saved per officer per week. Its appropriation request came out to about a 6x return, paid back in two months, built on the state's own pilot numbers. Run the same math for your state on our ROI page. Every assumption is shown, and there is no RePath price attached.

RePath Intelligence view of officer practice across districts

A statewide rollout the officers drive

In the pilot, participation was voluntary and 70% of people under supervision chose to put it on their own phone. Afterward, 86% of officers surveyed told the state to go statewide; by district it ran 83 to 100%. When the largest office went live, enrollment went from 37% to 76% in two weeks, helped by an officer who pulled the paper report forms out of the lobby so people defaulted to the app. The next office copied her.

RePath participant app on the participant's own phone

Case data from the state system, inside five minutes

RePath is not a case management system and does not try to be one. In one state, case data from the statewide system lands in RePath within about five minutes, so officers never work from stale data. That same state was the first to run email-only reporting, so nobody is excluded for not having a smartphone.

RePath IQ dashboard showing a statewide caseload sorted by who needs attention

A caseload with residence rules, supervised 100 times better

A supervisor in a Louisiana probation and parole district, on a caseload with residence requirements: "We may have known they weren't where they were supposed to be, but there was no way to prove it. Now we can." Location data placed a suspected absconder in another state and turned up registry addresses that were false. An officer spotted a firearm in the background of a routine check-in photo; the team recovered it from the exact spot in the picture. One district got back about half an officer's time on 200 supervision slots and avoided about $20,000 in monitor costs.

RePath location history with time-stamped check-ins on a map

Documentation a state can audit

Before one state's pilot, one in five officers were not confident in the accuracy of their own case notes. After it, 85% ranked Visit Assist their most valuable feature. In Kansas, officers hand the state their Visit Assist recordings for quality review instead of writing the visit up and then having the write-up checked.

RePath Officer Coach detail of a recorded visit

Leaders see practice quality, not contact counts

A state deputy secretary of corrections, shown the Intelligence dashboard: supervisors have to audit one file per officer per month, and this lets them focus on coaching instead of bean counting. "I have to get this for parole." The same leader called it a solution for quality assurance, evidence-based practices, and recouping time for staff. RePath Intelligence for agency leaders.

RePath Intelligence continuous coaching view across an agency

And officers actually use it

A pretrial supervisor in one state, one week in: she would probably quit if the department did not keep RePath. An officer in the same state: "RePath has helped significantly in my ability to lower stress levels and leave work on time." Officers reported reaching people more often through chat, and some said they would miss it if transferred to an office without it. An assistant director at a state probation and parole department, after a career of vendors: "My whole career, nothing's ever worked the way the company says it will. It has with RePath."

RePath Centralized Communications on the officer web view

A Day with RePath

Morning: Every Office, One View

Open RePath IQ. Across every district office, see who did not check in overnight, who moved, and whose hearing is this week.

Tools: RePath IQ
Mid-Day: Contacts Across Regions, Documented the Same Way

Officers in a dozen offices record their contacts. Visit Assist writes each note from the recording, so documentation reads the same in the largest city office and the smallest rural one.

Tools: Visit Assist
Afternoon: Early Warning

Impairment Risk flags two people showing likely use before any test. Their officers get the alert in the same channel they already use to message them.

Tools: Impairment Risk, Centralized Communications
End of Day: Practice Quality, Department-Wide

Leadership sees practice quality across every recorded contact, by office and by officer, instead of one audited file per officer per month.

Tools: RePath IQ

See how RePath runs statewide supervision

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The Platform Behind It

RePath IQ gives supervisors in every office the same view: every case, risk level, compliance trend, and recommended next step, with case data from the state system already in it.

RePath IQ desktop dashboard showing participant compliance data, risk indicators, and location tracking

Results from state agencies

~24,000
officer hours a year projected statewide from a measured pilot
10.8 hrs
saved per officer per week in a statewide agency's 1,000-person pilot
86%
of officers in that pilot recommended going statewide
10,000+
people on RePath in Missouri alone, across 22 circuits
5 of 5
from five customers in every category of a formal RFP reference check

A state department of corrections funded its three-year statewide contract from positions it could not fill, after measuring 765 officer hours returned in a 15-week pilot. Read the case study.

What state leaders and officers say

Great job guys. I am very pleased on how well this implementation has gone. I am truly pleased.

Director of pretrial, probation and parole A state department of corrections

There aren't many people I'd put my name behind. I'm totally bought in to what you do.

State deputy secretary of corrections A state department of corrections

"We may have known they weren't where they were supposed to be, but there was no way to prove it. Now we can."

District supervisorLouisiana probation and parole

"My whole career, nothing's ever worked the way the company says it will. It has with RePath. It's just shocking."

Assistant directorA state probation and parole department

"I will probably quit my job if our department decides not to continue RePath. That's how much I love Visit Assist."

Tools that power statewide supervision

Questions we get from state corrections departments

How does a state department of corrections pay for RePath?

Per officer, not per participant, so the bill does not grow with the population. One state funded its three-year statewide contract from officer positions it could not fill, after its pilot measured 765 hours returned in 15 weeks. Another state's appropriation request modeled about a 6x return paid back in two months, on its own pilot numbers.

Does RePath integrate with our statewide case management system?

RePath is not a case management system and works alongside the one you have. Where a connection is built, case data lands in RePath on its own; in one state it arrives within about five minutes. Where it is not, officers copy the Visit Assist summary into the system of record. We will tell you which applies to your system before you sign.

What about people under supervision who do not have a smartphone?

Agencies run email-only reporting for them, so nobody is excluded. A state department of corrections was the first RePath agency to run it statewide. In one state's voluntary pilot, 70% of people chose to put the app on their own phone.

Is RePath CJIS compliant?

RePath is designed to support CJIS security policy requirements, is SOC 2 Type II audited, and is hosted on AWS. Your agency's CJIS obligations depend on your state and what data you put in the system, and we will walk through them with your IT and security staff before you sign.

How long does a statewide rollout take?

One state piloted across three offices, measured for 15 weeks, and signed statewide. When its largest office went live, enrollment went from 37% to 76% in two weeks. RePath Assist trains every office in person; a Louisiana juvenile agency that set the expectation by memo and trained every office enrolled 1,445 youth in one month.

Is this for probation and parole only, or pretrial too?

All of it. One state's pilot ran in three offices, two of them pretrial, before the statewide contract covered pretrial, probation, and parole together. The same platform runs treatment courts and juvenile programs where the state has them.

Run state supervision on the phone they already have

Priced per officer, not per participant. A state department of corrections funded its statewide contract from positions it could not fill. All the benefits of modern supervision for 1/100th the cost of incarceration.

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Also serving:

Juvenile Services Community Corrections Probation & Parole Pretrial Services
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