Your Support Partner

RePath Assist

We don't just sell software. RePath Assist is your dedicated implementation, training, and support team that stays with you for the long term.

25% average officer capacity increase within 6 months
Support headset with microphone representing RePath Assist dedicated support team

The Support Problem

Most SaaS vendors disappear after onboarding. Officers get stuck, adoption stalls, and potential goes unrealized.

Submit a Ticket

Typical vendor support means waiting in a queue for someone who doesn't know your agency.

Abandoned After Onboarding

Training happens once, then you're on your own. No ongoing partnership or guidance.

No Help with Compliance

Technology adoption doesn't address the administrative burden that comes with it.

Adoption Stalls

Without hands-on support, officers revert to old habits within weeks. Software sits unused.

How It Works

1

Onboard

Our team manages your entire rollout. Configuration, data migration, and staff training.

2

Support

Dedicated team available for questions, troubleshooting, and best practice guidance. Not a call center.

3

Optimize

Quarterly reviews to measure impact, identify opportunities, and refine workflows.

4

Grow

As your agency's needs evolve, RePath Assist helps you adopt new tools and expand usage.

More than software—a partner invested in your success.

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Capabilities

Dedicated Implementation

Full rollout management. Staff training. CMS integration. We handle the heavy lifting.

Ongoing Support

Real humans who know your agency. Available when you need them.

Custom Workflows

We adapt RePath to match your agency's unique processes and requirements.

Performance Reviews

Quarterly reviews to measure impact and identify new opportunities.

Product Roadmap Input

Your feedback directly shapes new features and product development priorities.

The Proof

eHawk didn't just install software—they became part of our team.

30+
Agencies Actively Supported
25%
Average Capacity Increase
Dedicated
In-House Team
Quarterly
Performance Reviews

What Agencies Are Saying

"eHawk didn't just install software—they became part of our team. The support and commitment to our success has been incredible."

Director of Probation Services KS 28th Judicial District

"The RePath Assist team understands community corrections better than any vendor we've worked with."

Explore More RePath Tools

Ready for a support partner that stays for the long term?

Discover how partnership transforms technology adoption and agency performance.

Book a Demo