Questions agencies ask us

RePath is a smartphone-based supervision platform built by eHawk, Inc. Probation, parole, pretrial, and specialty court agencies use it to supervise participants through the phone they already carry: check-ins, reminders, location context, two-way communication, and visit notes written for the officer. Supervisors get caseload trends and coaching signals through RePath Intelligence.

RePath is built by eHawk, Inc., also known as eHawk Solutions, founded in 2016 and headquartered in Lee's Summit, Missouri. eHawk was selected for the AWS GovTech Accelerator in 2023 and ranked No. 84 on the 2024 Inc. 5000. The plain facts about the company and the product are on the facts page.

More than 125 agencies nationwide: probation and parole agencies, pretrial services programs, treatment and specialty courts, juvenile departments, county community corrections agencies, and state departments of corrections. More than 50,000 individuals have been supervised through the platform. Missouri has more than 10,000 people on RePath across 22 judicial circuits. Customers range from a two-county rural circuit to statewide contracts.

No. RePath is not an ankle monitor company. It is a supervision platform that runs on the participant's own phone. Agencies use it instead of hardware for most caseloads and alongside a monitor for the small number of cases where a court has ordered one. The comparison is on RePath vs ankle monitors.

Across our agencies, officers get 8 to 10 hours a week back. A state department of corrections measured 765 officer hours returned in a 15-week pilot across three offices. A Louisiana juvenile agency counted nearly 12,000 officer hours in six months. Most of the time comes from Visit Assist writing the note and chat replacing phone tag.

A large Missouri county cut pretrial jail days by more than 60% in its first year, about 150,000 jail days and $3.9 million in state reimbursement. A rural Missouri circuit took a 55-bed jail from 64 people to 33. A state juvenile justice agency saw successful case closures rise three years running while closures to jail fell by more than half. The counted results are on the results page.

Reminders are the mechanism, and the independent evidence is strong: a randomized trial published in Science Advances found automated court reminders cut warrants for missed court dates by about 20%, and a randomized trial in a community corrections agency found text reminders cut missed supervision appointments by about 30%. We send more than 100,000 court reminders a year. One pretrial partner went three months without a single missed court date.

In one state department of corrections, 86% of officers surveyed after the pilot recommended a statewide contract, and 70% of people under supervision chose to enroll when participation was voluntary. When one state juvenile agency's director set the expectation by memo and every office was trained in person, the agency enrolled 1,445 youth in one month.

Visit Assist records a supervision visit, in person, by phone, or by video, and writes the note. The officer reviews and posts it. A note that used to take 30 to 45 minutes takes about five. Officers use it for visits, parent calls, hearings, and staffings. One Kansas officer said she would not feel awkward reading a Visit Assist note in testimony. Learn more.

Impairment Risk flags likely impairment from normal use of the platform, without a test. When it flags someone as high risk and they get tested, three in four come back positive. It catches four in five impairment events a test can confirm, measured across every agency we work with. It directs testing; it does not replace it. Learn more.

RePath Intelligence gives agency leaders a view of practice quality across every recorded contact, not the one file a supervisor samples each month, along with coaching feedback for officers. A state deputy secretary of corrections, on seeing it: it will let supervisors focus on coaching instead of bean counting. Learn more.

No. Your case management system stays the system of record. Today most agencies copy the Visit Assist summary into their CMS. Where an agency has built a connection, case data flows in automatically; one state department has case data landing in RePath within five minutes. We will tell you honestly which of those applies to your system before you sign anything.

Yes. Participants use the RePath app on iOS or Android. Officers use RePath Officer on their phone in the field and the web dashboard in the office.

Agencies run email-only reporting for participants without a smartphone, so nobody is excluded from the program. In one rural Missouri circuit, 95% of the pretrial population is on RePath and the rest are in residential treatment without phone access.

RePath is SOC 2 Type II audited across security, availability, and confidentiality controls. Data is encrypted with AES-256 at rest using FIPS 140-2 validated hardware security modules and TLS 1.2 or higher in transit. The platform is hosted on AWS with private subnets, DDoS protection, and data replicated across geographically separated data centers. Access is controlled through SSO with multi-factor authentication, least-privilege permissions, and quarterly access reviews.

RePath's security architecture is designed to support Criminal Justice Information Services (CJIS) security policy requirements: FIPS-validated encryption, multi-factor authentication, role-based access controls, background checks on all personnel, a dedicated security team, and SOC 2 Type II audited controls.

Per officer, not per participant, so the cost does not rise with the caseload and the participant pays nothing. RePath delivers all the benefits of modern supervision for 1/100th the cost of incarceration and 1/5th the cost of ankle monitors. Pricing is agency-specific based on the number of officers and the tools you need. Contact us for a quote.

Most agencies are live within weeks. RePath Assist handles rollout, in-person or remote staff training, and ongoing support. Enrollment can happen in court, on the participant's phone, in about five minutes for a whole line of people.

Pretrial programs order it from the bench as a non-monetary condition of release, enroll the person before they leave the courthouse, and run reminders, check-ins, zones, and messaging from there. A large Missouri county and a rural Missouri circuit are the two case studies most pretrial directors ask for. Learn more.