What officers, supervisors and agency leaders say about RePath
50 quotes from the people who use RePath every day, in their own words. Find your role and read what someone in your seat says.
Book a Demo Run the ROI numbersOfficers: less paperwork, more time with the person in front of them
“RePath has truly changed how I do my job. It hasn’t just improved supervision, it has transformed it… Instead of guessing or relying on self-reports, I can actually see what is going on… I can’t imagine going back to life before RePath.”
“After being here for 20 years, Visit Assist had been a game changer and has made my life so much easier! I feel like the meaningful conversations I have with my clients are documented better than I could do myself.”
“It just feels authentic. It feels like I’m present… I feel I’m able to be mentally present there with her and not trying to… I didn’t have to write any of that down knowing that it was going to be caught and could really deescalate her and calm her down.”
“I just finished a whole entire week’s worth of chronos in that hour… I was like, yeah, I did! That is not something that we can do on a normal basis.”
“I used to go home and then I don’t know, I would lay down. I was getting, I was very stressed with everything. Now I just, I really don’t think about work… My work mind shuts off and I just focus on life.”
“I started my career as a police officer and I hand wrote my reports. I never learned to type and am very slow at it. This will save me so much time.”
“Our division has moved towards a more wellness-oriented mindset. RePath has helped significantly in my personal ability to lower stress levels, complete work each day that allows for a timely exit from work, and has reduced the need to work outside business hours to ensure all things are complete. I sincerely hope that leadership moves forward with RePath.”
“It’s really reducing my narrative time to, like, three to five minutes. But, yeah. It’s a drastic difference. Drastic.”
“I thought to myself, if you used this app for absolutely nothing else, not for tracking or transcribing, the chat feature alone is worth every penny. Because these kids do not and will not pick up their phone. They will not call me, and they will not call me back. But they will respond through RePath chat. This has gotten a few kids, that do not usually communicate, and now they are notifying me of upcoming stuff or questions through chat. Before, they would have just not communicated, which means I know less, which means we have more problems.”
“I love the video chat. A lot of my kids have transportation issues, or it’s been a struggle for them to check in. After they come in once for a drug test, I’ll give them the option to do the next one by video call so they don’t have to figure out a ride. It works for a lot of my kids… Plus you get the summary from that call too. Two birds, one stone.”
“I love the map feature. I’ve caught so many people out of state without a permit. I even caught one guy out of the country recently.”
“I’m not very tech savvy, but it’s very simple. If I can do it, anybody can do it.”
“It opens up your eyes to different ways to have a conversation with your client or different questions you can ask. Things that I, a lot of times, quite honestly, never would have thought.”
“It’s instant feedback. I don’t have to have somebody sitting outside my door listening, or record something and send it off. I have immediate feedback in how I’m doing.”
“I really like the summaries and Coaching because I’m a new officer. RePath has helped me learn the jargon and get real time feedback. Being new I’ve gone through training and it helps me know what I’m doing well and gives me opportunities to improve.”
Supervisors: they see more and chase less
“I will probably quit my job if our department decides not to continue RePath. That’s how much I love the Visit Assist.”
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“The truth is, the more we use it, people in our office here are just digging it. The whole AI thing that writes your chrono is stinking cool. It is selling our office wholeheartedly.”
“I think it’s fantastic. Our officers also feel the same way and I know almost all of them use it. We don’t have [to] write chronos anymore, which was a duplication of tasks. I generate the transcript and copy and paste it to Athena and the chrono is done.”
“I think Coaching is going to be the best thing you’ve released. I have a brand new officer who had no prior knowledge of the criminal justice system. I’ve seen a big improvement in her knowledge of the system and applying the skills we train on. Coaching has helped her with technical jargon and knowledge of the system. I know she’s getting coaching all the time and it’s helping build her confidence.”
“It’s worth its weight in gold. We’re finding violations we wouldn’t have found otherwise. We may have known they weren’t where they were supposed to be, but there was no way to prove it. Now we can.”
“When you’re in the court system and you can’t find your way out, it seems odd that an app will help you out, but it does. It gives people a sense of responsibility that they’ve never had before. If you’re a drug addict and you live in a tent behind the Walmart, you still have your cell phone so you can get your drugs. Let’s take that phone which was your way to get drugs and make that a way to help yourself.”
“RePath has a dashboard for us. On that dashboard, it tells you everything you need to know: who hasn’t checked in, who’s absent, who moved, whose court date is coming up. Every morning, it’s the first thing I do.”
“A lot more people would still be in jail if it were not for RePath… These are people that can not afford ankle monitors. Without that alternative they would be sitting in jail because we would not have another option. The reminder piece is also important to us. It is a big piece of what RePath does to make sure we have more people showing up for court.”
“Since we’ve been utilizing RePath, I’ve had court four or five times, and I haven’t had to stay late preparing for court on any of those. Before, it was literally every night before court, I’d be here a good two and a half or three hours over my time. With an hour and 20 minute drive both ways, anything I can do to save time is nice.”
“I worked with a couple of the participants when they had to call the support team. Your support team rocks. They are so patient… It doesn’t make them feel like they’re bothering the person that’s trying to help them. They’re very patient. I love that.”
Directors and court administrators: their staff would not go back
“If we dropped RePath tomorrow, I honestly think my staff, whether they realize it or not, would feel a huge difference. Their jobs would instantly become harder… Before, if someone missed an appointment and didn’t answer texts or calls, we were just left guessing. Now, the very first thing they do is pull up RePath to see where that person is.”
“The coaching feedback is brilliant. It’s spot on for giving officers real-time feedback, and it’s great for them to see that in the moment. Honestly, that’s pretty dang cool. Everything RePath is doing is making our lives easier instead of harder, and giving us the sorely needed data we’ve been lacking. And it works at every step. RePath can be used in different ways at each program, not just one piece. That’s what you want out of a program.”
“In Kansas, we do not get surveillance officers for our youth programs, so we have no way to verify curfews and other tracking related issues. RePath fills this gap and gives us more accountability tools to utilize.”
“RePath has become a revelation for us and what we can do… This is the future of supervision right here.”
“This app is precise, accurate, and reliable… We can trust the product. That is not something that you can say about all of the products that are similar on the market… We left due to contract/funding issues with our state and as soon as we were able to return we did. So, I would highly recommend RePath to other courts.”
“If RePath goes away, then we would not have anything to use because there’s nothing else out there that does what RePath does.”
“RePath gives us a tool to step in faster because we can see what is going on with them. The tracking and check in pieces help us intervene quicker… When we get a message that someone missed a check in, we will reach out that moment to check in on the person. It lets that person know that someone really cares and is on their team for recovery.”
“I was suspicious about a participant and whether they were sober, but it wouldn’t show up in the UAs. [Impairment Risk] caught it though and helped prove my suspicions!”
“Let me tell you, RePath has saved my life with that recording feature. My life has been a little bit easier when it comes to JPO work and not administrative work because that recording feature literally has saved my life so far.”
“I LOVE REPATH! We are really enjoying it and want all of our kids on it.”
State leaders: it worked the way we said it would
“I’m not used to this… Usually we’ll promise the world and get nothing. Y’all have been great. The support has been great. That’s why I’m just excited about RePath, because, my whole career, nothing’s ever worked the way the company says. It has with RePath. It’s just shocking.”
“We are supervising the sex offenders 100 times better than we would have without RePath.”
“This presents a solution for quality assurance, evidence-based practices, and recouping time for staff. It’s a product that helps me specifically implement evidence-based practices. You guys, I cannot over emphasize for you how much I really believe in this.”
“The value that we have seen from RePath has been incredible for our community supervision system here in [our state]. We are currently using this system and it has been so good that we want the rest of our system to be able to access this because of the value we’re seeing from it.”
“Great job guys. I am very pleased on how well this implementation has gone. We appreciate you keeping us on task and ensuring we have a good plan to go live. I am truly pleased.”
“RePath has repeatedly gone above and beyond as part of the contract. Customer service to our agency representatives and communication are phenomenal.”
Judges and prosecutors: a real option between jail and an ankle monitor
“We have not run into a situation where these people don’t have phones. They may not have a house. They may not have a car. They may not have clothes. But they have a phone. People don’t leave their phones. If they do, we know.”
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“When we first started the program I would hear complaining from our staff. Now I never hear complaining. RePath is recommended on most cases and we have seen a reduction in using ankle bracelets.”
“Our jail was over capacity before RePath. Jails hold 55 people, we were at 64 before RePath, over capacity all the time. Now we are at 33 people.”
“With this app, we can assure victims that people are checking in with different levels. We can do exclusion and inclusion zones. We get alerts.”
“I have been looking for this RePath solution for a long time.”
Participants: something steady to check in with
“These last four years, everything in my life was always in constant change. Between court appearances, cases pending, family, friends, and employment options; I needed something constant to keep me grounded. As silly as it may sound, I actually looked forward to Monday mornings at 10 am check in, because it was the one true constant I could count on. Each check in reminded me that I was one day closer to getting my life back.”
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“This is the best program in the state, and I am thankful for all this program has done for me to help me get through this process.”
“I appreciate you and your company for helping me while I dealt with my legal issues. I am a FREE MAN now. Thank you for all of your help.”
“Do not take this app off my phone, I want to cover my own butt.”
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